Heathwood Assisted Living at Williamsville

NYSDOH-licensed Adult Home in Williamsville, Erie County — 128 certified beds, certificate 240-F-881.

License and inspection record

Is Heathwood Assisted Living at Williamsville licensed by New York State?

Yes. Heathwood Assisted Living at Williamsville holds New York State Department of Health operating certificate 240-F-881 as an Adult Home in Williamsville, with 128 certified beds in the 2026 Q2 state report, and has been licensed since June 23, 2011 (about 15 years).

On top of that base license it holds Assisted Living Residence licensure for 128 beds, 35 of them Enhanced (EALR), and 25 Special Needs (SNALR) dementia beds. Those certifications are what make it “assisted living” in New York's legal sense, not just in its marketing.

What does Heathwood Assisted Living at Williamsville's NYSDOH inspection record show?

Between July 1, 2022 and June 30, 2026, NYSDOH inspected Heathwood Assisted Living at Williamsville 7 times and cited 7 violations; 4 inspections found none. The most recent report on file is a relicensure, complaint survey issued March 16, 2026.

2 of those visits were routine relicensure surveys and 7 were complaint investigations. A complaint survey does not mean a complaint was upheld — many close with no citation.

The regulation areas cited most often were resident services, personnel, admission and retention standards. What matters is whether the same areas repeat survey after survey, and whether the plan of correction was approved.

Enforcement: none reported for Heathwood Assisted Living at Williamsville in this period.

Does Heathwood Assisted Living at Williamsville offer memory care (SNALR) in Williamsville?

Yes. Heathwood Assisted Living at Williamsville is certified as a Special Needs Assisted Living Residence for 25 of its 128 beds, which is New York's certification for dementia care.

That is 20% of the building. Ask whether the SNALR neighborhood is a separate secured floor or wing, how many SNALR beds are open now, and what happens if a resident's needs go beyond what SNALR covers.

Can a resident age in place at Heathwood Assisted Living at Williamsville?

Partly. Heathwood Assisted Living at Williamsville holds Enhanced Assisted Living Residence certification for 35 beds, which lets a resident stay when they need help walking, transferring or managing a chronic condition that would otherwise force a nursing-home move.

Medicaid: Heathwood Assisted Living at Williamsville has 36 Assisted Living Program (ALP) beds, New York's Medicaid-funded assisted living for people who would otherwise qualify for a nursing home. ALP pays for care services, not room and board, and slots are limited; ask whether one is open and whether a private-pay resident can convert to ALP later. Our ALP explainer covers how it works.

Where is Heathwood Assisted Living at Williamsville, and what is nearby in Williamsville?

Heathwood Assisted Living at Williamsville is at 815 Hopkins Road in Williamsville, Erie County. The closest hospital is Millard Fillmore Suburban Hospital in Amherst, about 0.8 miles away in a straight line.

Other nearby hospitals: Sisters of Charity Hospital - St. Joseph Campus (Cheektowaga, 6.3 mi); Erie County Medical Center (Buffalo, 6.8 mi).

10 other licensed adult care facilities sit within five miles, so families here can compare several state-licensed options without widening the search.

Williamsville and the surrounding Town of Amherst hold the densest cluster of licensed assisted living in Western New York, which gives families here more side-by-side choices than anywhere else in the two counties.

From the operator's own published information: Its memory care households include an enclosed porch with rocking chairs, designed by the operator to evoke a familiar "cozy country kitchen" home environment rather than an institutional layout. Nearly five decades of continuous operation in the same market gives it a longer track record than many newer entrants.

What does assisted living at Heathwood Assisted Living at Williamsville cost?

No state record publishes this community's prices, so we do not either. The CareScout 2025 Cost of Care Survey puts New York's statewide median for a private one-bedroom in assisted living at $7,110 a month; no Buffalo-specific figure is published.

What moves the bill at a specific community is the care level: EALR and SNALR care usually cost more than base assisted living, and this community holds both. Ask for the full fee schedule in writing, including level-of-care charges and what triggers an increase. New York requires a written residency agreement before admission. Our cost guide walks through the numbers, and the CareScout survey is the source.

How does Heathwood Assisted Living at Williamsville compare with licensed communities near Williamsville?

The nearest licensed communities to Heathwood Assisted Living at Williamsville are Elderwood Village at Bassett Park (0.6 mi), Elderwood Village at St. Gregory Court (0.8 mi), Canterbury Woods (0.9 mi), each with its own state record.

*NYS Health Profiles, July 1, 2022 – June 30, 2026. Larger buildings and buildings with more complaint visits tend to show more citations; read the reports, not just the count.

Who operates Heathwood Assisted Living at Williamsville?

NYSDOH lists Heathwood Assisted Living At Williamsville, Inc. as the operator of record (business corporation), licensed since June 23, 2011.

In the 2026 Q2 quarterly report the community counted 124 residents at quarter's end against 128 certified beds (about 97% full). A community near capacity may have a wait list for SNALR or ALP beds even when other rooms are open, so ask.

How does Heathwood Assisted Living at Williamsville's record compare with other Buffalo-area assisted living?

By size, Heathwood Assisted Living at Williamsville ranks 8 of 34 assisted living communities in Erie and Niagara counties. It was cited 5.5 violations per 100 certified beds over the four-year window, against a two-county median of 20.0.

That is below the regional median. A per-bed rate is a rough yardstick, not a grade: one complaint-heavy year can move it, and NYSDOH does not rank facilities. Read the dated reports above before drawing conclusions.

Which Erie County agencies help families with Heathwood Assisted Living at Williamsville?

Heathwood Assisted Living at Williamsville is in Erie County, so the Erie County Department of Senior Services ((716) 858-8526) is the local office for the aging and NY Connects contact, and suspected abuse or neglect of a resident goes to Erie County Department of Social Services, Adult Protective Services at (716) 858-6877.

A complaint about the facility itself (care, staffing, conditions) goes to NYSDOH through its Adult Care Facility complaint line, 1-866-893-6772. The free Long Term Care Ombudsman Program advocates for residents of licensed adult care facilities; our ombudsman and complaints guide explains who to call for what, and the Erie County guide lists the local offices.

What should you ask when you tour Heathwood Assisted Living at Williamsville?

Bring questions tied to Heathwood Assisted Living at Williamsville's own state record and certifications, not a generic checklist; the 7 below come from what NYSDOH shows for this building.

1. Your recent NYSDOH citations included resident services. What did you change, and can I see the approved plan of correction?
2. Of your 25 SNALR beds, how many are open, and what is the overnight staffing on that unit?
3. Which conditions can you manage under EALR, and at what point would you require a move to a nursing home?
4. How long is the wait for an ALP (Medicaid) bed, and can a private-pay resident switch to ALP later?
5. How is a change in care level decided, and how much notice do families get before the rate changes?
6. How do you handle a lake-effect storm that keeps staff from getting in?
7. Can I see the residency agreement New York requires before admission, and the list of extra fees?

How do you verify Heathwood Assisted Living at Williamsville's record yourself?

Open Heathwood Assisted Living at Williamsville's NYS Health Profiles page (linked in the license table), check that the operating certificate matches 240-F-881, then read the Inspections tab for every report since July 1, 2022.

Full survey reports can be requested from NYSDOH through its records request process. Our step-by-step guide to checking violations shows what each tab means.

Related questions

• How do I check a facility's violations or inspections?
• What is the difference between EALR and SNALR in New York?
• What is New York's Assisted Living Program (ALP)?
• Adult home vs. assisted living residence
• Senior care in Williamsville

Last verified: October 2026 against NYSDOH records. We are not affiliated with Heathwood Assisted Living at Williamsville and do not represent it. Licensing details change — confirm with the state record.