Heritage Manor of Ransomville Assisted Living Program
NYSDOH-licensed Adult Home in Ransomville, Niagara County — 142 certified beds, certificate 500-F-099.
License and inspection record
| Licensing agency | New York State Department of Health (Western Regional Office - Buffalo) |
|---|---|
| Operating certificate # | 500-F-099 |
| License type | Adult Home |
| Assisted living certifications | Assisted Living Residence (ALR): 45 beds; Special Needs ALR (SNALR, dementia): 23 beds; Assisted Living Program (ALP, Medicaid): 97 beds |
| Certified capacity | 142 beds (2026 Q2 NYSDOH report) |
| First licensed | June 12, 1986 |
| Status | Active — listed in the NYSDOH facility roster retrieved October 24, 2026 |
| Operator of record | Heritage Ransomville Management LLC |
| Inspections on file | 29 (July 1, 2022 to June 30, 2026), 54 violations cited, 18 with no violations |
| Enforcement / disciplinary record | Stipulation & Order #ACF-25-060 (September 25, 2025) |
| Address | 3509 Ransomville Rd, Ransomville, NY 14131 (Niagara County) |
| Phone | (716) 791-4211 |
| State record | NYS Health Profiles record |
Is Heritage Manor of Ransomville Assisted Living Program licensed by New York State?
Yes. Heritage Manor of Ransomville Assisted Living Program holds New York State Department of Health operating certificate 500-F-099 as an Adult Home in Ransomville, with 142 certified beds in the 2026 Q2 state report, and has been licensed since June 12, 1986 (about 40 years).
On top of that base license it holds Assisted Living Residence licensure for 45 beds, and 23 Special Needs (SNALR) dementia beds. Those certifications are what make it “assisted living” in New York's legal sense, not just in its marketing.
What does Heritage Manor of Ransomville Assisted Living Program's NYSDOH inspection record show?
Between July 1, 2022 and June 30, 2026, NYSDOH inspected Heritage Manor of Ransomville Assisted Living Program 29 times and cited 54 violations; 18 inspections found none. The most recent report on file is a complaint survey issued June 24, 2026.
2 of those visits were routine relicensure surveys and 26 were complaint investigations. A complaint survey does not mean a complaint was upheld — many close with no citation.
The regulation areas cited most often were environmental standards, resident services, admission standards. What matters is whether the same areas repeat survey after survey, and whether the plan of correction was approved.
| Report issued | Type | Violations | Areas cited | Plan of correction |
|---|---|---|---|---|
| June 24, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| May 8, 2026 | Other Survey | 0 | — | Plan/Notice of Correction Not Required |
| May 8, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| April 30, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| April 30, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| February 4, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| January 29, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
| January 7, 2026 | Complaint Survey | 0 | — | Plan/Notice of Correction Not Required |
21 earlier reports are on the state record linked in the table above.
Enforcement: NYSDOH lists a Stipulation & Order (#ACF-25-060) dated September 25, 2025. A stipulation and order is a formal agreement with the Department that settles cited violations, sometimes with a civil penalty. Ask the community what it covered and what changed afterward.
Does Heritage Manor of Ransomville Assisted Living Program offer memory care (SNALR) in Ransomville?
Yes. Heritage Manor of Ransomville Assisted Living Program is certified as a Special Needs Assisted Living Residence for 23 of its 142 beds, which is New York's certification for dementia care.
That is 16% of the building. Ask whether the SNALR neighborhood is a separate secured floor or wing, how many SNALR beds are open now, and what happens if a resident's needs go beyond what SNALR covers.
Can a resident age in place at Heritage Manor of Ransomville Assisted Living Program?
Only within standard assisted living limits: Heritage Manor of Ransomville Assisted Living Program shows no Enhanced (EALR) beds, so a resident who comes to need nursing-level help may have to move.
Medicaid: Heritage Manor of Ransomville Assisted Living Program has 97 Assisted Living Program (ALP) beds, New York's Medicaid-funded assisted living for people who would otherwise qualify for a nursing home. ALP pays for care services, not room and board, and slots are limited; ask whether one is open and whether a private-pay resident can convert to ALP later. Our ALP explainer covers how it works.
Where is Heritage Manor of Ransomville Assisted Living Program, and what is nearby in Ransomville?
Heritage Manor of Ransomville Assisted Living Program is at 3509 Ransomville Rd in Ransomville, Niagara County. The closest hospital is Mount St. Mary's Hospital and Health Center in Lewiston, about 8.8 miles away in a straight line.
Other nearby hospitals: Lockport Memorial Hospital, a Campus of Mount St Mary's (Lockport, 12.1 mi); Niagara Falls Memorial Medical Center (Niagara Falls, 12.6 mi).
0 other licensed adult care facilities sit within five miles, so families here may need to widen the search to compare options.
Ransomville is a rural hamlet in the Town of Porter in northern Niagara County, well outside the Buffalo suburbs.
What does assisted living at Heritage Manor of Ransomville Assisted Living Program cost?
No state record publishes this community's prices, so we do not either. The CareScout 2025 Cost of Care Survey puts New York's statewide median for a private one-bedroom in assisted living at $7,110 a month; no Buffalo-specific figure is published.
What moves the bill at a specific community is the care level: SNALR (dementia) care usually costs more than base assisted living. Ask for the full fee schedule in writing, including level-of-care charges and what triggers an increase. New York requires a written residency agreement before admission. Our cost guide walks through the numbers, and the CareScout survey is the source.
How does Heritage Manor of Ransomville Assisted Living Program compare with licensed communities near Ransomville?
The nearest licensed communities to Heritage Manor of Ransomville Assisted Living Program are Mount View Assisted Living (9.8 mi), Brookdale Niagara Assisted Living (10.4 mi), Brookdale Niagara Memory Care (10.5 mi), each with its own state record.
| Community | City | Distance | Beds | Certifications | Violations cited* |
|---|---|---|---|---|---|
| Mount View Assisted Living | Lockport | 9.8 mi | 156 | ALP | 10 |
| Brookdale Niagara Assisted Living | North Tonawanda | 10.4 mi | 53 | ALR, EALR | 28 |
| Brookdale Niagara Memory Care | North Tonawanda | 10.5 mi | 40 | base ACF license | 12 |
| Elderwood Assisted Living at Wheatfield | Niagara Falls | 10.7 mi | 65 | ALP | 22 |
| Wheatfield Commons | North Tonawanda | 13.2 mi | 114 | ALR, SNALR | 26 |
| Heritage Manor of Lockport | Lockport | 13.6 mi | 64 | base ACF license | 3 |
*NYS Health Profiles, July 1, 2022 – June 30, 2026. Larger buildings and buildings with more complaint visits tend to show more citations; read the reports, not just the count.
Who operates Heritage Manor of Ransomville Assisted Living Program?
NYSDOH lists Heritage Ransomville Management LLC as the operator of record (llc), licensed since June 12, 1986.
1 other licensed community in Erie and Niagara counties carry the Heritage Manor name. Each holds its own operating certificate and its own inspection record, so a strong record at one does not carry over to another: Heritage Manor of Lockport.
In the 2026 Q2 quarterly report the community counted 124 residents at quarter's end against 142 certified beds (about 87% full). A community near capacity may have a wait list for SNALR or ALP beds even when other rooms are open, so ask.
A license held for 40 years usually means an older building; ask what has been renovated and when, and whether rooms and bathrooms are set up for walkers and wheelchairs.
How does Heritage Manor of Ransomville Assisted Living Program's record compare with other Buffalo-area assisted living?
By size, Heritage Manor of Ransomville Assisted Living Program ranks 6 of 34 assisted living communities in Erie and Niagara counties. It was cited 38.0 violations per 100 certified beds over the four-year window, against a two-county median of 20.0.
That is above the regional median. A per-bed rate is a rough yardstick, not a grade: one complaint-heavy year can move it, and NYSDOH does not rank facilities. Read the dated reports above before drawing conclusions.
Which Niagara County agencies help families with Heritage Manor of Ransomville Assisted Living Program?
Heritage Manor of Ransomville Assisted Living Program is in Niagara County, so the Niagara County Office for the Aging ((716) 438-4020) is the local office for the aging and NY Connects contact, and suspected abuse or neglect of a resident goes to Niagara County Department of Social Services, Adult Services at (716) 278-8621.
A complaint about the facility itself (care, staffing, conditions) goes to NYSDOH through its Adult Care Facility complaint line, 1-866-893-6772. The free Long Term Care Ombudsman Program advocates for residents of licensed adult care facilities; our ombudsman and complaints guide explains who to call for what, and the Niagara County guide lists the local offices.
What should you ask when you tour Heritage Manor of Ransomville Assisted Living Program?
Bring questions tied to Heritage Manor of Ransomville Assisted Living Program's own state record and certifications, not a generic checklist; the 7 below come from what NYSDOH shows for this building.
- Your recent NYSDOH citations included environmental standards. What did you change, and can I see the approved plan of correction?
- What did stipulation and order #ACF-25-060 cover, and is anything from it still open?
- Of your 23 SNALR beds, how many are open, and what is the overnight staffing on that unit?
- How long is the wait for an ALP (Medicaid) bed, and can a private-pay resident switch to ALP later?
- How is a change in care level decided, and how much notice do families get before the rate changes?
- What happens after a fall at night, step by step?
- Can I see the residency agreement New York requires before admission, and the list of extra fees?
How do you verify Heritage Manor of Ransomville Assisted Living Program's record yourself?
Open Heritage Manor of Ransomville Assisted Living Program's NYS Health Profiles page (linked in the license table), check that the operating certificate matches 500-F-099, then read the Inspections tab for every report since July 1, 2022.
Full survey reports can be requested from NYSDOH through its records request process. Our step-by-step guide to checking violations shows what each tab means.
Related questions
- How do I check a facility's violations or inspections?
- What is the difference between EALR and SNALR in New York?
- What is New York's Assisted Living Program (ALP)?
- Adult home vs. assisted living residence
- All assisted living in Erie and Niagara counties
Last verified: October 2026 against NYSDOH records. We are not affiliated with Heritage Manor of Ransomville Assisted Living Program and do not represent it. Licensing details change — confirm with the state record.
